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Returned
Merchandise Requirements:
All requests for returns must be made through the Product Service Department
or the Customer Service Department. All authorized returns will be issued
an RMA (Return Material Authorization) number.
Advanced
Instruments can be reached at (800) 225-4034 or (781) 320-9000 or by FAX (781)
320-0811. Our shipping address is:
Two Technology Way
Norwood, MA 02062
C/O Tech Service
All merchandise purchased from your Advanced Instruments authorized dealer/distributor is subject to the following procedures:
Domestic
Orders
1. Consumable orders - Contact your local dealer/distributor
2. Out of Box Failure - Contact your local dealer/distributor
3. Warranty Repair - Contact Advanced Instruments, Inc.
International
Orders
1. Contact your local dealer/distributor for all returns and repairs.